{"id":217,"date":"2026-01-15T21:08:22","date_gmt":"2026-01-15T21:08:22","guid":{"rendered":"https:\/\/flydataapp.com\/?page_id=217"},"modified":"2026-01-17T17:09:20","modified_gmt":"2026-01-17T17:09:20","slug":"help","status":"publish","type":"page","link":"https:\/\/flydataapp.com\/es\/help\/","title":{"rendered":"help"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"217\" class=\"elementor elementor-217\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2d4d3c e-con-full e-flex e-con e-parent\" data-id=\"d2d4d3c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da0b6aa elementor-widget elementor-widget-html\" data-id=\"da0b6aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 HELP PAGE MINI HERO (LIKE SCREENSHOT)\r\n\u2705 Small height\r\n\u2705 Light aqua background\r\n\u2705 Center title + subtitle + search\r\n\u2705 Right illustration (optional)\r\n\u2705 No pink hover (Elementor-safe)\r\n========================================================= -->\r\n\r\n<section class=\"fly-help-hero\" aria-label=\"H\u00e9roe del centro de ayuda\" id=\"flyHelpHero\">\r\n  <div class=\"fly-help-hero__wrap\">\r\n\r\n    <div class=\"fly-help-hero__grid\">\r\n\r\n      <!-- CONTENT -->\r\n      <div class=\"fly-help-hero__content\">\r\n        <h1 class=\"fly-help-hero__title\">\u00bfNecesitas ayuda? \u00a1Estamos aqu\u00ed para ayudarte!<\/h1>\r\n\r\n        <p class=\"fly-help-hero__sub\">\r\n          Explore nuestras categor\u00edas, encuentre respuestas r\u00e1pidas o con\u00e9ctese con nosotros a trav\u00e9s del chat en vivo.<br>\r\n          Estamos aqu\u00ed para que tu experiencia sea fluida.\r\n        <\/p>\r\n\r\n        <!-- Search (visual only) -->\r\n        <form class=\"fly-help-hero__search\" role=\"search\" action=\"#\" onsubmit=\"return false;\" data-trp-original-action=\"#\">\r\n          <span class=\"fly-help-hero__ic\" aria-hidden=\"true\">\r\n            <svg width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\">\r\n              <path d=\"M21 21l-4.35-4.35\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\"\/>\r\n              <path d=\"M11 19a8 8 0 1 1 0-16 8 8 0 0 1 0 16Z\" stroke=\"currentColor\" stroke-width=\"2.2\"\/>\r\n            <\/svg>\r\n          <\/span>\r\n          <input class=\"fly-help-hero__input\" type=\"search\" placeholder=\"Buscar\" aria-label=\"Buscar art\u00edculos de ayuda\" \/>\r\n        <input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\r\n      <\/div>\r\n\r\n      <!-- RIGHT IMAGE -->\r\n      <div class=\"fly-help-hero__art\" aria-hidden=\"true\"><\/div>\r\n\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ====== MINI HERO ====== *\/\r\n#flyHelpHero.fly-help-hero{\r\n  --ink:#071a33;\r\n  --muted:rgba(7,26,51,.70);\r\n  --line:rgba(7,26,51,.12);\r\n  --sky:#8fd0ff;\r\n  --sky2:#4da3ff;\r\n  --bg:#EAF7FF;\r\n\r\n  background: var(--bg);\r\n  padding: 34px 20px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n\r\n  \/* Elementor safety *\/\r\n  --e-global-color-accent: var(--sky) !important;\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__wrap{\r\n  max-width: 1200px;\r\n  margin: 0 auto;\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__grid{\r\n  display:grid;\r\n  grid-template-columns: 1fr 320px;\r\n  gap: 24px;\r\n  align-items:center;\r\n}\r\n\r\n\/* content *\/\r\n#flyHelpHero .fly-help-hero__content{\r\n  text-align:center;\r\n  padding: 6px 0;\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__title{\r\n  margin: 0 0 10px;\r\n  color: var(--ink);\r\n  font-weight: 950;\r\n  letter-spacing: -0.02em;\r\n  line-height: 1.1;\r\n  font-size: clamp(26px, 3vw, 42px);\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__sub{\r\n  margin: 0 auto 14px;\r\n  max-width: 68ch;\r\n  color: var(--muted);\r\n  line-height: 1.65;\r\n  font-size: 16px;\r\n  font-weight: 500;\r\n}\r\n\r\n\/* search *\/\r\n#flyHelpHero .fly-help-hero__search{\r\n  width: min(520px, 100%);\r\n  margin: 0 auto;\r\n  display:flex;\r\n  align-items:center;\r\n  gap: 10px;\r\n  padding: 12px 14px;\r\n  border-radius: 999px;\r\n  background: rgba(255,255,255,.75);\r\n  border: 1px solid rgba(7,26,51,.12);\r\n  box-shadow: 0 14px 34px rgba(7,26,51,.08);\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__ic{\r\n  display:grid;\r\n  place-items:center;\r\n  color: rgba(7,26,51,.55);\r\n}\r\n\r\n#flyHelpHero .fly-help-hero__input{\r\n  width:100%;\r\n  border:0 !important;\r\n  outline:0 !important;\r\n  background: transparent !important;\r\n  font-size: 13.5px;\r\n  color: var(--ink);\r\n}\r\n\r\n\/* Focus ring (blue, no pink) *\/\r\n#flyHelpHero .fly-help-hero__search:focus-within{\r\n  border-color: rgba(143,208,255,.75);\r\n  box-shadow: 0 0 0 4px rgba(143,208,255,.28), 0 14px 34px rgba(7,26,51,.08);\r\n}\r\n\r\n\/* right art *\/\r\n#flyHelpHero .fly-help-hero__art{\r\n  width: 100%;\r\n  height: 180px;\r\n  border-radius: 18px;\r\n  background:\r\n    radial-gradient(280px 160px at 30% 35%, rgba(143,208,255,.35), transparent 60%),\r\n    radial-gradient(280px 160px at 75% 65%, rgba(77,163,255,.22), transparent 62%),\r\n    url(\"https:\/\/flydataapp.com\/wp-content\/uploads\/2026\/01\/a-photorealistic-lifestyle-photograph-of_raPrnaXHQA2oVwyAnNzcfw_xaKlsfLnRxeUos7VFUf-dw.png\");\r\n  background-size: cover;\r\n  background-position: right center;\r\n  border: 1px solid rgba(7,26,51,.10);\r\n  box-shadow: 0 18px 42px rgba(7,26,51,.10);\r\n}\r\n\r\n\/* Elementor hard: no pink hover\/focus leakage *\/\r\n#flyHelpHero a:hover,\r\n#flyHelpHero a:focus,\r\n#flyHelpHero a:active,\r\n#flyHelpHero button:hover,\r\n#flyHelpHero button:focus,\r\n#flyHelpHero button:active{\r\n  color: inherit !important;\r\n}\r\n\r\n\/* responsive *\/\r\n@media (max-width: 900px){\r\n  #flyHelpHero .fly-help-hero__grid{\r\n    grid-template-columns: 1fr;\r\n  }\r\n  #flyHelpHero .fly-help-hero__art{\r\n    height: 220px;\r\n  }\r\n}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b43f177 e-con-full e-flex e-con e-parent\" data-id=\"b43f177\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f54379f e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"f54379f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;center&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"257177503\" aria-label=\"Tabs. 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274.25c-5.79-1.45-10.84-5-14.15-9.97l-17.98-26.97a23.97 23.97 0 0 1 0-26.62l19.59-29.38c2.32-3.47 5.5-6.29 9.24-8.15l12.98-6.49C440.2 193.59 448 223.87 448 256c0 8.67-.74 17.16-1.82 25.54L417 274.25z\"><\/path><\/svg>\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-globe-americas\" viewbox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 8C111.03 8 0 119.03 0 256s111.03 248 248 248 248-111.03 248-248S384.97 8 248 8zm82.29 357.6c-3.9 3.88-7.99 7.95-11.31 11.28-2.99 3-5.1 6.7-6.17 10.71-1.51 5.66-2.73 11.38-4.77 16.87l-17.39 46.85c-13.76 3-28 4.69-42.65 4.69v-27.38c1.69-12.62-7.64-36.26-22.63-51.25-6-6-9.37-14.14-9.37-22.63v-32.01c0-11.64-6.27-22.34-16.46-27.97-14.37-7.95-34.81-19.06-48.81-26.11-11.48-5.78-22.1-13.14-31.65-21.75l-.8-.72a114.792 114.792 0 0 1-18.06-20.74c-9.38-13.77-24.66-36.42-34.59-51.14 20.47-45.5 57.36-82.04 103.2-101.89l24.01 12.01C203.48 89.74 216 82.01 216 70.11v-11.3c7.99-1.29 16.12-2.11 24.39-2.42l28.3 28.3c6.25 6.25 6.25 16.38 0 22.63L264 112l-10.34 10.34c-3.12 3.12-3.12 8.19 0 11.31l4.69 4.69c3.12 3.12 3.12 8.19 0 11.31l-8 8a8.008 8.008 0 0 1-5.66 2.34h-8.99c-2.08 0-4.08.81-5.58 2.27l-9.92 9.65a8.008 8.008 0 0 0-1.58 9.31l15.59 31.19c2.66 5.32-1.21 11.58-7.15 11.58h-5.64c-1.93 0-3.79-.7-5.24-1.96l-9.28-8.06a16.017 16.017 0 0 0-15.55-3.1l-31.17 10.39a11.95 11.95 0 0 0-8.17 11.34c0 4.53 2.56 8.66 6.61 10.69l11.08 5.54c9.41 4.71 19.79 7.16 30.31 7.16s22.59 27.29 32 32h66.75c8.49 0 16.62 3.37 22.63 9.37l13.69 13.69a30.503 30.503 0 0 1 8.93 21.57 46.536 46.536 0 0 1-13.72 32.98zM417 274.25c-5.79-1.45-10.84-5-14.15-9.97l-17.98-26.97a23.97 23.97 0 0 1 0-26.62l19.59-29.38c2.32-3.47 5.5-6.29 9.24-8.15l12.98-6.49C440.2 193.59 448 223.87 448 256c0 8.67-.74 17.16-1.82 25.54L417 274.25z\"><\/path><\/svg>\t\t<\/span>\n\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tUso y gesti\u00f3n de eSIM\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2571775031\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2571775031\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-4f30d6b e-con-full e-flex e-con e-child\" data-id=\"4f30d6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebea4ba elementor-widget elementor-widget-html\" data-id=\"ebea4ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 GETTING STARTED FAQ (NO PINK \/ DARK BLUE)\r\n========================================================= -->\r\n\r\n<section id=\"fly-gs-faq\">\r\n  <div class=\"fly-gs-wrap\">\r\n\r\n    <div class=\"fly-gs-item\">\r\n      <button class=\"fly-gs-q\" aria-expanded=\"false\">\r\n        <span>\u00bfQu\u00e9 es una eSIM y c\u00f3mo funciona?<\/span>\r\n        <span class=\"fly-gs-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-gs-a\">\r\n        <p>\r\n          Una eSIM es una tarjeta SIM digital que te permite activar datos m\u00f3viles sin una tarjeta SIM f\u00edsica. Simplemente inst\u00e1lala en tu tel\u00e9fono y con\u00e9ctate al instante al llegar.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-gs-item\">\r\n      <button class=\"fly-gs-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo s\u00e9 si mi tel\u00e9fono admite eSIM?<\/span>\r\n        <span class=\"fly-gs-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-gs-a\">\r\n        <p>\r\n          La mayor\u00eda de los smartphones modernos son compatibles con eSIM. Puedes revisar la configuraci\u00f3n de tu dispositivo o consultar nuestra lista de dispositivos compatibles antes de comprarlo.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-gs-item\">\r\n      <button class=\"fly-gs-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo instalo una eSIM?<\/span>\r\n        <span class=\"fly-gs-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-gs-a\">\r\n        <p>\r\n          Tras la compra, recibir\u00e1s un c\u00f3digo QR por correo electr\u00f3nico. Escan\u00e9alo desde la configuraci\u00f3n de tu tel\u00e9fono, sigue los pasos y tu eSIM estar\u00e1 lista en minutos.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ================= HARD RESET (KILL PINK) ================= *\/\r\n#fly-gs-faq,\r\n#fly-gs-faq *{\r\n  --e-global-color-accent:#8fd0ff !important;\r\n  --e-global-color-primary:#0b2a4a !important;\r\n  --e-global-color-secondary:#0b2a4a !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n\/* ================= BASE ================= *\/\r\n#fly-gs-faq{\r\n  background:#ffffff;\r\n  padding: 26px 16px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n}\r\n\r\n.fly-gs-wrap{\r\n  max-width: 880px;\r\n  margin: 0 auto;\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* ================= ITEM ================= *\/\r\n.fly-gs-item{\r\n  border:1px solid rgba(7,26,58,.12);\r\n  border-radius: 999px;\r\n  background:#ffffff;\r\n  overflow:hidden;\r\n  transition: border-color .18s ease, box-shadow .18s ease;\r\n}\r\n\r\n.fly-gs-item:hover{\r\n  border-color: rgba(11,42,74,.55);\r\n  box-shadow: 0 10px 28px rgba(7,26,58,.08);\r\n}\r\n\r\n\/* ================= QUESTION ================= *\/\r\n.fly-gs-q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background:#ffffff !important;\r\n  padding: 14px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  cursor:pointer;\r\n  font-size:15px;\r\n  font-weight:800;\r\n  color:#071a33 !important;\r\n  text-align:left;\r\n\r\n  outline:none !important;\r\n  box-shadow:none !important;\r\n}\r\n\r\n\/* DARK BLUE HOVER *\/\r\n.fly-gs-q:hover,\r\n.fly-gs-q:focus{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-gs-q:hover .fly-gs-ic,\r\n.fly-gs-q:focus .fly-gs-ic{\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n\/* ================= ICON ================= *\/\r\n.fly-gs-ic{\r\n  font-size:20px;\r\n  color:#6b7fa8;\r\n  transition: transform .22s ease, color .22s ease;\r\n}\r\n\r\n\/* ================= ANSWER ================= *\/\r\n.fly-gs-a{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition: max-height .28s ease;\r\n  background:#ffffff;\r\n}\r\n\r\n.fly-gs-a p{\r\n  margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* OPEN STATE *\/\r\n.fly-gs-q[aria-expanded=\"true\"]{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-gs-q[aria-expanded=\"true\"] .fly-gs-ic{\r\n  transform: rotate(180deg);\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n.fly-gs-q[aria-expanded=\"true\"] + .fly-gs-a{\r\n  max-height: 220px;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width:520px){\r\n  .fly-gs-q{ font-size:14px; padding: 12px 16px; }\r\n  .fly-gs-a p{ padding: 0 16px 12px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* ================= ACCORDION ================= *\/\r\ndocument.querySelectorAll('#fly-gs-faq .fly-gs-q').forEach(btn=>{\r\n  btn.addEventListener('click',()=>{\r\n    const open = btn.getAttribute('aria-expanded') === 'true';\r\n    document\r\n      .querySelectorAll('#fly-gs-faq .fly-gs-q')\r\n      .forEach(b=>b.setAttribute('aria-expanded','false'));\r\n    btn.setAttribute('aria-expanded', open ? 'false' : 'true');\r\n  });\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2571775032\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2571775032\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\"elementor-element elementor-element-ae52842 e-con-full e-flex e-con e-child\" data-id=\"ae52842\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d675b3e elementor-widget elementor-widget-html\" data-id=\"d675b3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 HELP ACTIVATING FAQ (NO PINK \/ DARK BLUE)\r\n\u2705 White background\r\n\u2705 Dark-blue hover + open state\r\n\u2705 Elementor-proof (no pink)\r\n========================================================= -->\r\n\r\n<section id=\"fly-act-faq\">\r\n  <div class=\"fly-act-wrap\">\r\n\r\n    <div class=\"fly-act-item\">\r\n      <button class=\"fly-act-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo empiezo mi plan?<\/span>\r\n        <span class=\"fly-act-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-act-a\">\r\n        <p>\r\n          Tu plan se activa al llegar y tu eSIM se conecta a una red compatible. Aseg\u00farate de que la l\u00ednea de la eSIM est\u00e9 activada, que los datos m\u00f3viles est\u00e9n activados y que el roaming de datos est\u00e9 activado para la eSIM (si es necesario).\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-act-item\">\r\n      <button class=\"fly-act-q\" aria-expanded=\"false\">\r\n        <span>Gu\u00eda de instalaci\u00f3n y activaci\u00f3n de FlyData eSIM para iPhone<\/span>\r\n        <span class=\"fly-act-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-act-a\">\r\n        <p>\r\n          En iPhone: Ajustes \u2192 Datos m\u00f3viles \u2192 A\u00f1adir eSIM. Escanea el c\u00f3digo QR (o usa los datos de activaci\u00f3n), etiqueta el plan (p. ej., \"FlyData\") y configura los datos m\u00f3viles para la eSIM de FlyData durante el viaje. Al aterrizar, activa la l\u00ednea de la eSIM de FlyData y activa el roaming de datos si el plan lo requiere.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-act-item\">\r\n      <button class=\"fly-act-q\" aria-expanded=\"false\">\r\n        <span>Gu\u00eda de instalaci\u00f3n y activaci\u00f3n de FlyData eSIM Android<\/span>\r\n        <span class=\"fly-act-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-act-a\">\r\n        <p>\r\n          En Android: Ajustes \u2192 Red e Internet \u2192 SIMs (o Red M\u00f3vil) \u2192 A\u00f1adir eSIM. Escanea el c\u00f3digo QR y sigue las instrucciones. Configura la eSIM de FlyData como tu servicio de datos m\u00f3viles durante el viaje. Si los datos no funcionan despu\u00e9s de aterrizar, confirma que la configuraci\u00f3n del APN coincida con las instrucciones.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-act-item\">\r\n      <button class=\"fly-act-q\" aria-expanded=\"false\">\r\n        <span>\u00bfQu\u00e9 es un APN y por qu\u00e9 necesito configurarlo en Android?<\/span>\r\n        <span class=\"fly-act-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-act-a\">\r\n        <p>\r\n          El APN (Nombre del Punto de Acceso) le indica a tu tel\u00e9fono c\u00f3mo conectarse a los datos m\u00f3viles. Algunos dispositivos Android requieren que el APN se agregue manualmente para un plan eSIM. Si tus datos no funcionan, agrega el APN exactamente como se indica (con la misma ortograf\u00eda y los mismos campos) y reinicia el tel\u00e9fono.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ================= HARD RESET (KILL PINK) ================= *\/\r\n#fly-act-faq,\r\n#fly-act-faq *{\r\n  --e-global-color-accent:#8fd0ff !important;\r\n  --e-global-color-primary:#0b2a4a !important;\r\n  --e-global-color-secondary:#0b2a4a !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n\/* ================= BASE ================= *\/\r\n#fly-act-faq{\r\n  background:#ffffff;\r\n  padding: 26px 16px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n}\r\n\r\n.fly-act-wrap{\r\n  max-width: 880px;\r\n  margin: 0 auto;\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* ================= ITEM ================= *\/\r\n.fly-act-item{\r\n  border:1px solid rgba(7,26,58,.12);\r\n  border-radius: 999px;\r\n  background:#ffffff;\r\n  overflow:hidden;\r\n  transition: border-color .18s ease, box-shadow .18s ease;\r\n}\r\n\r\n.fly-act-item:hover{\r\n  border-color: rgba(11,42,74,.55);\r\n  box-shadow: 0 10px 28px rgba(7,26,58,.08);\r\n}\r\n\r\n\/* ================= QUESTION ================= *\/\r\n.fly-act-q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background:#ffffff !important;\r\n  padding: 14px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  cursor:pointer;\r\n  font-size:15px;\r\n  font-weight:800;\r\n  color:#071a33 !important;\r\n  text-align:left;\r\n  outline:none !important;\r\n  box-shadow:none !important;\r\n}\r\n\r\n\/* DARK BLUE HOVER *\/\r\n.fly-act-q:hover,\r\n.fly-act-q:focus{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-act-q:hover .fly-act-ic,\r\n.fly-act-q:focus .fly-act-ic{\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n\/* ================= ICON ================= *\/\r\n.fly-act-ic{\r\n  font-size:16px;\r\n  color:#6b7fa8;\r\n  transition: transform .22s ease, color .22s ease;\r\n}\r\n\r\n\/* ================= ANSWER ================= *\/\r\n.fly-act-a{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition: max-height .28s ease;\r\n  background:#ffffff;\r\n}\r\n\r\n.fly-act-a p{\r\n  margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* OPEN STATE *\/\r\n.fly-act-q[aria-expanded=\"true\"]{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-act-q[aria-expanded=\"true\"] .fly-act-ic{\r\n  transform: rotate(180deg);\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n.fly-act-q[aria-expanded=\"true\"] + .fly-act-a{\r\n  max-height: 280px;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width:520px){\r\n  .fly-act-q{ font-size:14px; padding: 12px 16px; }\r\n  .fly-act-a p{ padding: 0 16px 12px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* ================= ACCORDION ================= *\/\r\ndocument.querySelectorAll('#fly-act-faq .fly-act-q').forEach(btn=>{\r\n  btn.addEventListener('click',()=>{\r\n    const open = btn.getAttribute('aria-expanded') === 'true';\r\n    document\r\n      .querySelectorAll('#fly-act-faq .fly-act-q')\r\n      .forEach(b=>b.setAttribute('aria-expanded','false'));\r\n    btn.setAttribute('aria-expanded', open ? 'false' : 'true');\r\n  });\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2571775033\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2571775033\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\"elementor-element elementor-element-1385f9e e-con-full e-flex e-con e-child\" data-id=\"1385f9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cac943a elementor-widget elementor-widget-html\" data-id=\"cac943a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 MANAGING ACCOUNT FAQ (NO PINK \/ DARK BLUE)\r\n========================================================= -->\r\n\r\n<section id=\"fly-ma-faq\">\r\n  <div class=\"fly-ma-wrap\">\r\n\r\n    <div class=\"fly-ma-item\">\r\n      <button class=\"fly-ma-q\" aria-expanded=\"false\">\r\n        <span>\u00bfPuedo cambiar o cancelar mi plan eSIM?<\/span>\r\n        <span class=\"fly-ma-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-ma-a\">\r\n        <p>\r\n          Los cambios o cancelaciones de plan dependen del tipo de plan y de si ya ha comenzado. Si necesita ayuda, contacte con el equipo de soporte con los detalles de su pedido y le guiaremos sobre sus opciones.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-ma-item\">\r\n      <button class=\"fly-ma-q\" aria-expanded=\"false\">\r\n        <span>\u00bfPuedo comprar m\u00e1s de un plan?<\/span>\r\n        <span class=\"fly-ma-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-ma-a\">\r\n        <p>\r\n          S\u00ed. Puedes comprar varios planes (para diferentes pa\u00edses o regiones, o como plan de respaldo). Puedes instalarlos en tu dispositivo y cambiarlos cuando lo necesites.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-ma-item\">\r\n      <button class=\"fly-ma-q\" aria-expanded=\"false\">\r\n        <span>\u00bfPuedo agregar otra eSIM a mi cuenta o segundo dispositivo?<\/span>\r\n        <span class=\"fly-ma-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-ma-a\">\r\n        <p>\r\n          En la mayor\u00eda de los casos, una eSIM est\u00e1 vinculada al dispositivo en el que est\u00e1 instalada. Si quieres usar un plan en otro dispositivo, podr\u00edas tener que contratar uno aparte. Contacta con el equipo de soporte y te confirmaremos la mejor opci\u00f3n para tu caso.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ================= HARD RESET (KILL PINK) ================= *\/\r\n#fly-ma-faq,\r\n#fly-ma-faq *{\r\n  --e-global-color-accent:#8fd0ff !important;\r\n  --e-global-color-primary:#0b2a4a !important;\r\n  --e-global-color-secondary:#0b2a4a !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n\/* ================= BASE ================= *\/\r\n#fly-ma-faq{\r\n  background:#ffffff;\r\n  padding: 26px 16px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n}\r\n\r\n.fly-ma-wrap{\r\n  max-width: 880px;\r\n  margin: 0 auto;\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* ================= ITEM ================= *\/\r\n.fly-ma-item{\r\n  border:1px solid rgba(7,26,58,.12);\r\n  border-radius: 999px;\r\n  background:#ffffff;\r\n  overflow:hidden;\r\n  transition: border-color .18s ease, box-shadow .18s ease;\r\n}\r\n\r\n.fly-ma-item:hover{\r\n  border-color: rgba(11,42,74,.55);\r\n  box-shadow: 0 10px 28px rgba(7,26,58,.08);\r\n}\r\n\r\n\/* ================= QUESTION ================= *\/\r\n.fly-ma-q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background:#ffffff !important;\r\n  padding: 14px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  cursor:pointer;\r\n  font-size:15px;\r\n  font-weight:800;\r\n  color:#071a33 !important;\r\n  text-align:left;\r\n  outline:none !important;\r\n  box-shadow:none !important;\r\n}\r\n\r\n\/* DARK BLUE HOVER *\/\r\n.fly-ma-q:hover,\r\n.fly-ma-q:focus{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-ma-q:hover .fly-ma-ic,\r\n.fly-ma-q:focus .fly-ma-ic{\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n\/* ================= ICON ================= *\/\r\n.fly-ma-ic{\r\n  font-size:16px;\r\n  color:#6b7fa8;\r\n  transition: transform .22s ease, color .22s ease;\r\n}\r\n\r\n\/* ================= ANSWER ================= *\/\r\n.fly-ma-a{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition: max-height .28s ease;\r\n  background:#ffffff;\r\n}\r\n\r\n.fly-ma-a p{\r\n margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* OPEN STATE *\/\r\n.fly-ma-q[aria-expanded=\"true\"]{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-ma-q[aria-expanded=\"true\"] .fly-ma-ic{\r\n  transform: rotate(180deg);\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n.fly-ma-q[aria-expanded=\"true\"] + .fly-ma-a{\r\n  max-height: 260px;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width:520px){\r\n  .fly-ma-q{ font-size:14px; padding: 12px 16px; }\r\n  .fly-ma-a p{ padding: 0 16px 12px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* ================= ACCORDION ================= *\/\r\ndocument.querySelectorAll('#fly-ma-faq .fly-ma-q').forEach(btn=>{\r\n  btn.addEventListener('click',()=>{\r\n    const open = btn.getAttribute('aria-expanded') === 'true';\r\n    document\r\n      .querySelectorAll('#fly-ma-faq .fly-ma-q')\r\n      .forEach(b=>b.setAttribute('aria-expanded','false'));\r\n    btn.setAttribute('aria-expanded', open ? 'false' : 'true');\r\n  });\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2571775034\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2571775034\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\"elementor-element elementor-element-35528f4 e-flex e-con-boxed e-con e-child\" data-id=\"35528f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25f9df4 elementor-widget elementor-widget-html\" data-id=\"25f9df4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 TROUBLESHsuggest\/FAQ (NO PINK \/ DARK BLUE)\r\n========================================================= -->\r\n\r\n<section id=\"fly-tr-faq\">\r\n  <div class=\"fly-tr-wrap\">\r\n\r\n    <div class=\"fly-tr-item\">\r\n      <button class=\"fly-tr-q\" aria-expanded=\"false\">\r\n        <span>\u00bfPor qu\u00e9 no funcionan mis datos?<\/span>\r\n        <span class=\"fly-tr-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-tr-a\">\r\n        <p>\r\n          Aseg\u00farate de que la l\u00ednea eSIM est\u00e9 activada, que los datos m\u00f3viles est\u00e9n habilitados y que el roaming de datos est\u00e9 activado. Reinicia el tel\u00e9fono e intenta seleccionar la red manualmente. Si sigue sin funcionar, revisa la configuraci\u00f3n del APN (si es necesario) o contacta con el soporte t\u00e9cnico con tu n\u00famero de pedido.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-tr-item\">\r\n      <button class=\"fly-tr-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo obtengo un reembolso?<\/span>\r\n        <span class=\"fly-tr-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-tr-a\">\r\n        <p>\r\n          La elegibilidad para el reembolso depende del plan y de si se ha activado o usado. Contacta con el equipo de soporte con los detalles de tu pedido y una breve explicaci\u00f3n, y revisaremos tu solicitud.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-tr-item\">\r\n      <button class=\"fly-tr-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo solucionar problemas de cobertura o recepci\u00f3n?<\/span>\r\n        <span class=\"fly-tr-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-tr-a\">\r\n        <p>\r\n          Intenta moverte a un \u00e1rea abierta, activa o desactiva el modo avi\u00f3n y reinicia el dispositivo. Si es necesario, cambia la selecci\u00f3n de red a Manual y elige otro operador compatible. Confirma tambi\u00e9n que la eSIM correcta est\u00e9 configurada como l\u00ednea de datos.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-tr-item\">\r\n      <button class=\"fly-tr-q\" aria-expanded=\"false\">\r\n        <span>Mi tel\u00e9fono ha sido robado o perdido<\/span>\r\n        <span class=\"fly-tr-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-tr-a\">\r\n        <p>\r\n          Contacta con el servicio de asistencia lo antes posible con la informaci\u00f3n de tu pedido. Te recomendaremos los pasos m\u00e1s seguros. Si tu dispositivo lo permite, usa \"Buscar\" (iPhone) o \"Buscar mi dispositivo\" (Android) para proteger tu cuenta.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-tr-item\">\r\n      <button class=\"fly-tr-q\" aria-expanded=\"false\">\r\n        <span>Tengo un problema de pago<\/span>\r\n        <span class=\"fly-tr-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-tr-a\">\r\n        <p>\r\n          Primero, confirma tus datos de facturaci\u00f3n e int\u00e9ntalo de nuevo con otra tarjeta o m\u00e9todo de pago. Si te cobraron pero no recibiste confirmaci\u00f3n, contacta con el equipo de soporte con los detalles de la transacci\u00f3n para que podamos verificarla.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ================= HARD RESET (KILL PINK) ================= *\/\r\n#fly-tr-faq,\r\n#fly-tr-faq *{\r\n  --e-global-color-accent:#8fd0ff !important;\r\n  --e-global-color-primary:#0b2a4a !important;\r\n  --e-global-color-secondary:#0b2a4a !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n\/* ================= BASE ================= *\/\r\n#fly-tr-faq{\r\n  background:#ffffff;\r\n  padding: 26px 16px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n}\r\n\r\n.fly-tr-wrap{\r\n  max-width: 880px;\r\n  margin: 0 auto;\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* ================= ITEM ================= *\/\r\n.fly-tr-item{\r\n  border:1px solid rgba(7,26,58,.12);\r\n  border-radius: 999px;\r\n  background:#ffffff;\r\n  overflow:hidden;\r\n  transition: border-color .18s ease, box-shadow .18s ease;\r\n}\r\n\r\n.fly-tr-item:hover{\r\n  border-color: rgba(11,42,74,.55);\r\n  box-shadow: 0 10px 28px rgba(7,26,58,.08);\r\n}\r\n\r\n\/* ================= QUESTION ================= *\/\r\n.fly-tr-q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background:#ffffff !important;\r\n  padding: 14px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  cursor:pointer;\r\n  font-size:15px;\r\n  font-weight:800;\r\n  color:#071a33 !important;\r\n  text-align:left;\r\n  outline:none !important;\r\n  box-shadow:none !important;\r\n}\r\n\r\n\/* DARK BLUE HOVER *\/\r\n.fly-tr-q:hover,\r\n.fly-tr-q:focus{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-tr-q:hover .fly-tr-ic,\r\n.fly-tr-q:focus .fly-tr-ic{\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n\/* ================= ICON ================= *\/\r\n.fly-tr-ic{\r\n  font-size:16px;\r\n  color:#6b7fa8;\r\n  transition: transform .22s ease, color .22s ease;\r\n}\r\n\r\n\/* ================= ANSWER ================= *\/\r\n.fly-tr-a{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition: max-height .28s ease;\r\n  background:#ffffff;\r\n}\r\n\r\n.fly-tr-a p{\r\n  margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* OPEN STATE *\/\r\n.fly-tr-q[aria-expanded=\"true\"]{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n\r\n.fly-tr-q[aria-expanded=\"true\"] .fly-tr-ic{\r\n  transform: rotate(180deg);\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n.fly-tr-q[aria-expanded=\"true\"] + .fly-tr-a{\r\n  max-height: 280px;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width:520px){\r\n  .fly-tr-q{ font-size:14px; padding: 12px 16px; }\r\n  .fly-tr-a p{ padding: 0 16px 12px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* ================= ACCORDION ================= *\/\r\ndocument.querySelectorAll('#fly-tr-faq .fly-tr-q').forEach(btn=>{\r\n  btn.addEventListener('click',()=>{\r\n    const open = btn.getAttribute('aria-expanded') === 'true';\r\n    document\r\n      .querySelectorAll('#fly-tr-faq .fly-tr-q')\r\n      .forEach(b=>b.setAttribute('aria-expanded','false'));\r\n    btn.setAttribute('aria-expanded', open ? 'false' : 'true');\r\n  });\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2571775035\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2571775035\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\"elementor-element elementor-element-2ed4f28 e-flex e-con-boxed e-con e-child\" data-id=\"2ed4f28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbb6a93 elementor-widget elementor-widget-html\" data-id=\"fbb6a93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 USING & MANAGING eSIMs (NO PINK \/ DARK BLUE)\r\nWhite background + dark-blue hover\/open like Orbit help page\r\n========================================================= -->\r\n\r\n<section id=\"fly-esim-faq\">\r\n  <div class=\"fly-esim-wrap\">\r\n\r\n    <div class=\"fly-esim-item\">\r\n      <button class=\"fly-esim-q\" aria-expanded=\"false\">\r\n        <span>\u00bfPuedo utilizar un punto de acceso personal con mi eSIM?<\/span>\r\n        <span class=\"fly-esim-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-esim-a\">\r\n        <p>\r\n          En muchos casos, s\u00ed. La disponibilidad del punto de acceso depende del plan y la red en tu destino. Si el punto de acceso es compatible, activa la funci\u00f3n Punto de acceso personal (iPhone) o Punto de acceso y anclaje a red (Android) mientras la eSIM est\u00e9 configurada como tu l\u00ednea de datos m\u00f3viles.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-esim-item\">\r\n      <button class=\"fly-esim-q\" aria-expanded=\"false\">\r\n        <span>\u00bfQu\u00e9 pasa si me quedo sin datos?<\/span>\r\n        <span class=\"fly-esim-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-esim-a\">\r\n        <p>\r\n          Una vez que se agote el saldo de datos, el acceso a los mismos podr\u00eda detenerse o ralentizarse seg\u00fan el tipo de plan. Puede adquirir un plan adicional o una recarga (si est\u00e1 disponible) o instalar un nuevo plan para seguir usando datos.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-esim-item\">\r\n      <button class=\"fly-esim-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo transfiero mi plan a un nuevo tel\u00e9fono?<\/span>\r\n        <span class=\"fly-esim-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-esim-a\">\r\n        <p>\r\n          Las transferencias dependen de las reglas del plan de eSIM y de tu dispositivo. Algunas eSIM no se pueden transferir una vez instaladas. Si la transferencia es compatible, retira la eSIM del tel\u00e9fono antiguo y luego inst\u00e1lala en el nuevo usando el c\u00f3digo QR o los pasos de instalaci\u00f3n desde la app.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-esim-item\">\r\n      <button class=\"fly-esim-q\" aria-expanded=\"false\">\r\n        <span>\u00bfQu\u00e9 redes est\u00e1n disponibles en mi plan?<\/span>\r\n        <span class=\"fly-esim-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-esim-a\">\r\n        <p>\r\n          Tu plan se conecta a las redes asociadas compatibles en tu destino. Si quieres ver o cambiar de red, ve a la configuraci\u00f3n de Datos M\u00f3viles de tu tel\u00e9fono y configura la Selecci\u00f3n de Red en Manual para ver las operadoras disponibles.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"fly-esim-item\">\r\n      <button class=\"fly-esim-q\" aria-expanded=\"false\">\r\n        <span>\u00bfC\u00f3mo borro mi eSIM de viaje o mi cuenta?<\/span>\r\n        <span class=\"fly-esim-ic\">\u2304<\/span>\r\n      <\/button>\r\n      <div class=\"fly-esim-a\">\r\n        <p>\r\n          Para eliminar una eSIM, abre la configuraci\u00f3n de datos m\u00f3viles de tu tel\u00e9fono, selecciona el plan de eSIM y luego elige \"Eliminar eSIM\" (la redacci\u00f3n var\u00eda seg\u00fan el dispositivo). Para eliminar la cuenta, contacta con el soporte t\u00e9cnico para que podamos ayudarte de forma segura.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* ================= HARD RESET (KILL PINK) ================= *\/\r\n#fly-esim-faq,\r\n#fly-esim-faq *{\r\n  --e-global-color-accent:#8fd0ff !important;\r\n  --e-global-color-primary:#0b2a4a !important;\r\n  --e-global-color-secondary:#0b2a4a !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n\/* ================= BASE ================= *\/\r\n#fly-esim-faq{\r\n  background:#ffffff;\r\n  padding: 26px 16px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n}\r\n\r\n.fly-esim-wrap{\r\n  max-width: 880px;\r\n  margin: 0 auto;\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* ================= ITEM ================= *\/\r\n.fly-esim-item{\r\n  border:1px solid rgba(7,26,58,.12);\r\n  border-radius: 999px;\r\n  background:#ffffff;\r\n  overflow:hidden;\r\n  transition: border-color .18s ease, box-shadow .18s ease;\r\n}\r\n.fly-esim-item:hover{\r\n  border-color: rgba(11,42,74,.55);\r\n  box-shadow: 0 10px 28px rgba(7,26,58,.08);\r\n}\r\n\r\n\/* ================= QUESTION ================= *\/\r\n.fly-esim-q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background:#ffffff !important;\r\n  padding: 14px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  cursor:pointer;\r\n  font-size:15px;\r\n  font-weight:800;\r\n  color:#071a33 !important;\r\n  text-align:left;\r\n  outline:none !important;\r\n  box-shadow:none !important;\r\n}\r\n\r\n\/* DARK BLUE HOVER + FOCUS *\/\r\n.fly-esim-q:hover,\r\n.fly-esim-q:focus{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n.fly-esim-q:hover .fly-esim-ic,\r\n.fly-esim-q:focus .fly-esim-ic{\r\n  color:#8fd0ff !important;\r\n}\r\n\r\n\/* ================= ICON ================= *\/\r\n.fly-esim-ic{\r\n  font-size:16px;\r\n  color:#6b7fa8;\r\n  transition: transform .22s ease, color .22s ease;\r\n}\r\n\r\n\/* ================= ANSWER ================= *\/\r\n.fly-esim-a{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition: max-height .28s ease;\r\n  background:#ffffff;\r\n}\r\n.fly-esim-a p{\r\n  margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* OPEN STATE *\/\r\n.fly-esim-q[aria-expanded=\"true\"]{\r\n  background:#0b2a4a !important;\r\n  color:#ffffff !important;\r\n}\r\n.fly-esim-q[aria-expanded=\"true\"] .fly-esim-ic{\r\n  transform: rotate(180deg);\r\n  color:#8fd0ff !important;\r\n}\r\n.fly-esim-q[aria-expanded=\"true\"] + .fly-esim-a{\r\n  max-height: 320px;\r\n}\r\n\r\n\/* MOBILE *\/\r\n@media (max-width:520px){\r\n  .fly-esim-q{ font-size:14px; padding: 12px 16px; }\r\n  .fly-esim-a p{ padding: 0 16px 12px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* ================= ACCORDION (one open at a time) ================= *\/\r\ndocument.querySelectorAll('#fly-esim-faq .fly-esim-q').forEach(btn=>{\r\n  btn.addEventListener('click',()=>{\r\n    const open = btn.getAttribute('aria-expanded') === 'true';\r\n    document\r\n      .querySelectorAll('#fly-esim-faq .fly-esim-q')\r\n      .forEach(b=>b.setAttribute('aria-expanded','false'));\r\n    btn.setAttribute('aria-expanded', open ? 'false' : 'true');\r\n  });\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-331fa2f e-con-full e-flex e-con e-parent\" data-id=\"331fa2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88da492 elementor-widget elementor-widget-html\" data-id=\"88da492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- =========================================================\r\nFLYDATA \u2014 HELP: TOP QUESTIONS (2 TABS + ACCORDION)\r\n\u2705 Baby-blue background\r\n\u2705 2 tabs: Joining \/ Activating\r\n\u2705 Each tab has its own Q&A accordions\r\n\u2705 No pink hover (Elementor-safe)\r\n\u2705 Copy\/paste into Elementor HTML widget\r\n========================================================= -->\r\n\r\n<section class=\"fly-hq\" aria-label=\"Preguntas principales\">\r\n  <div class=\"fly-hq__wrap\">\r\n\r\n    <!-- Card -->\r\n    <div class=\"fly-hq__card\">\r\n\r\n      <!-- (Optional) Title -->\r\n      <div class=\"fly-hq__title\">Preguntas principales<\/div>\r\n\r\n      <!-- Tabs -->\r\n      <div class=\"fly-hq__tabs\" role=\"tablist\" aria-label=\"Pesta\u00f1as de ayuda\">\r\n        <button class=\"fly-hq__tab is-active\" type=\"button\" role=\"tab\" aria-selected=\"true\" data-tab=\"joining\">\r\n          Uni\u00f3n\r\n        <\/button>\r\n        <button class=\"fly-hq__tab\" type=\"button\" role=\"tab\" aria-selected=\"false\" data-tab=\"activating\">\r\n          Activando\r\n        <\/button>\r\n      <\/div>\r\n\r\n      <!-- PANES -->\r\n      <div class=\"fly-hq__panes\">\r\n\r\n        <!-- JOINING -->\r\n        <div class=\"fly-hq__pane is-active\" data-pane=\"joining\" role=\"tabpanel\">\r\n          <div class=\"fly-hq__list\">\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfQu\u00e9 es una eSIM y c\u00f3mo funciona?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  Una eSIM es una tarjeta SIM digital integrada en tu tel\u00e9fono. En lugar de insertar una SIM f\u00edsica, instalas un plan de telefon\u00eda m\u00f3vil escaneando un c\u00f3digo QR o usando un enlace de activaci\u00f3n.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfC\u00f3mo s\u00e9 si mi tel\u00e9fono admite eSIM?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  La mayor\u00eda de los iPhones m\u00e1s nuevos y muchos dispositivos Android son compatibles con eSIM. Consulta la configuraci\u00f3n de tu dispositivo para ver \"A\u00f1adir eSIM \/ A\u00f1adir plan de datos m\u00f3viles\" o consulta la p\u00e1gina de especificaciones oficiales de tu modelo.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfC\u00f3mo instalo una eSIM?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  Tras la compra, recibir\u00e1s un c\u00f3digo QR. Abre la configuraci\u00f3n de tu tel\u00e9fono, selecciona \"A\u00f1adir eSIM\", escanea el c\u00f3digo QR y sigue las instrucciones para completar la instalaci\u00f3n.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <!-- ACTIVATING -->\r\n        <div class=\"fly-hq__pane\" data-pane=\"activating\" role=\"tabpanel\">\r\n          <div class=\"fly-hq__list\">\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfC\u00f3mo empiezo mi plan?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  Tu plan comienza cuando la eSIM se conecta a una red compatible (normalmente en tu destino). Aseg\u00farate de que la l\u00ednea de la eSIM est\u00e9 activada y que los datos m\u00f3viles est\u00e9n activados.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfQu\u00e9 pasa si me quedo sin datos?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  Puedes comprar una recarga o un nuevo plan (seg\u00fan tu tipo de plan). Una vez a\u00f1adido, tus datos estar\u00e1n disponibles inmediatamente o tras una r\u00e1pida actualizaci\u00f3n.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n            <div class=\"fly-hq__item\">\r\n              <button class=\"fly-hq__q\" type=\"button\" aria-expanded=\"false\">\r\n                <span>\u00bfQu\u00e9 redes est\u00e1n disponibles en mi plan?<\/span>\r\n                <span class=\"fly-hq__chev\" aria-hidden=\"true\">\u25be<\/span>\r\n              <\/button>\r\n              <div class=\"fly-hq__a\">\r\n                <p>\r\n                  Cada destino admite redes asociadas espec\u00edficas. Te conectar\u00e1s autom\u00e1ticamente a la mejor red disponible o puedes elegirla manualmente en la configuraci\u00f3n de tu red m\u00f3vil.\r\n                <\/p>\r\n              <\/div>\r\n            <\/div>\r\n\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div><!-- \/panes -->\r\n\r\n    <\/div><!-- \/card -->\r\n  <\/div>\r\n<\/section>\r\n\r\n<style>\r\n\/* =============================\r\nTHEME (FlyData blue only)\r\n============================= *\/\r\n.fly-hq{\r\n  --ink:#071a33;\r\n  --muted:rgba(7,26,51,.70);\r\n  --line:rgba(7,26,51,.12);\r\n  --sky:#8fd0ff;\r\n  --sky2:#4da3ff;\r\n  --baby:#EAF7FF;\r\n  --card:#ffffff;\r\n  --shadow:0 18px 55px rgba(7,26,51,.10);\r\n  --shadow2:0 10px 26px rgba(7,26,51,.08);\r\n  --r:22px;\r\n\r\n  background: var(--baby);\r\n  padding: 56px 20px;\r\n  font-family: system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;\r\n\r\n  \/* Elementor safety *\/\r\n  --e-global-color-accent: var(--sky) !important;\r\n}\r\n\r\n.fly-hq__wrap{\r\n  max-width: 980px;\r\n  margin: 0 auto;\r\n}\r\n\r\n\/* Card *\/\r\n.fly-hq__card{\r\n  background: var(--card);\r\n  border: 1px solid rgba(7,26,51,.18);\r\n  border-radius: var(--r);\r\n  box-shadow: var(--shadow);\r\n  padding: 26px 24px 18px;\r\n}\r\n\r\n\/* Title *\/\r\n.fly-hq__title{\r\n  font-size: 22px;\r\n  font-weight: 950;\r\n  color: var(--ink);\r\n  margin: 0 0 14px;\r\n}\r\n\r\n\/* Tabs *\/\r\n.fly-hq__tabs{\r\n  display:flex;\r\n  gap: 8px;\r\n  padding: 6px;\r\n  border-radius: 999px;\r\n  background: rgba(143,208,255,.18);\r\n  border: 1px solid rgba(143,208,255,.28);\r\n  width: fit-content;\r\n  margin-bottom: 16px;\r\n}\r\n\r\n.fly-hq__tab{\r\n  border: 0 !important;\r\n  outline: 0 !important;\r\n  cursor: pointer;\r\n  border-radius: 999px;\r\n  padding: 10px 18px;\r\n  font-size: 13px;\r\n  font-weight: 950;\r\n  color: rgba(7,26,51,.78) !important;\r\n  background: transparent !important;\r\n  box-shadow: none !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n.fly-hq__tab:hover{\r\n  background: rgba(143,208,255,.16) !important;\r\n  color: var(--ink) !important;\r\n}\r\n\r\n.fly-hq__tab.is-active,\r\n.fly-hq__tab[aria-selected=\"true\"]{\r\n  background: linear-gradient(180deg, #eaf7ff, #bfe6ff) !important;\r\n  box-shadow: 0 12px 26px rgba(143,208,255,.22) !important;\r\n  color: var(--ink) !important;\r\n}\r\n\r\n\/* Panes *\/\r\n.fly-hq__pane{ display:none; }\r\n.fly-hq__pane.is-active{ display:block; }\r\n\r\n\/* Accordion list *\/\r\n.fly-hq__list{\r\n  display:flex;\r\n  flex-direction:column;\r\n  gap: 12px;\r\n}\r\n\r\n\/* Accordion item *\/\r\n.fly-hq__item{\r\n  background: rgba(7,26,51,.03);\r\n  border: 1px solid rgba(7,26,51,.10);\r\n  border-radius: 999px;\r\n  overflow:hidden;\r\n}\r\n\r\n\/* Question *\/\r\n.fly-hq__q{\r\n  width:100%;\r\n  border:0 !important;\r\n  background: transparent !important;\r\n  padding: 16px 18px;\r\n  display:flex;\r\n  align-items:center;\r\n  justify-content:space-between;\r\n  gap: 12px;\r\n  cursor:pointer;\r\n  font-size: 15px;\r\n  font-weight: 950;\r\n  color: var(--ink) !important;\r\n  text-align:left;\r\n\r\n  outline: none !important;\r\n  box-shadow: none !important;\r\n  -webkit-tap-highlight-color: transparent !important;\r\n}\r\n\r\n.fly-hq__q:hover{\r\n  background: rgba(143,208,255,.16) !important; \/* blue hover only *\/\r\n}\r\n\r\n.fly-hq__chev{\r\n  color: rgba(7,26,51,.55);\r\n  transition: transform .18s ease, color .18s ease;\r\n}\r\n\r\n\/* Answer *\/\r\n.fly-hq__a{\r\n  max-height: 0;\r\n  overflow:hidden;\r\n  transition: max-height .26s ease;\r\n}\r\n.fly-hq__a p{\r\n  margin:0;\r\n  padding: 0 12px 14px;\r\n  font-weight:500;\r\n  font-size:14px;\r\n  line-height:1.65;\r\n  color: rgba(7,26,58,.78);\r\n}\r\n\r\n\/* Open state *\/\r\n.fly-hq__q[aria-expanded=\"true\"] .fly-hq__chev{\r\n  transform: rotate(180deg);\r\n  color: rgba(7,26,51,.75);\r\n}\r\n.fly-hq__q[aria-expanded=\"true\"] + .fly-hq__a{\r\n  max-height: 240px;\r\n}\r\n\r\n\/* Focus ring (blue only) *\/\r\n.fly-hq__tab:focus-visible,\r\n.fly-hq__q:focus-visible{\r\n  outline: 2px solid rgba(143,208,255,.75) !important;\r\n  outline-offset: 2px !important;\r\n}\r\n\r\n\/* HARD: kill theme pink link states inside *\/\r\n.fly-hq a:hover,\r\n.fly-hq a:focus,\r\n.fly-hq a:active,\r\n.fly-hq button:hover,\r\n.fly-hq button:focus,\r\n.fly-hq button:active{\r\n  color: inherit !important;\r\n}\r\n\r\n\/* Responsive *\/\r\n@media (max-width: 640px){\r\n  .fly-hq__card{ padding: 22px 16px 14px; }\r\n  .fly-hq__q{ font-size: 14px; padding: 14px 14px; }\r\n  .fly-hq__a p{ padding: 0 14px 14px; }\r\n}\r\n<\/style>\r\n\r\n<script>\r\n\/* Tabs + Accordion (safe in Elementor) *\/\r\n(() => {\r\n  const root = document.querySelector('.fly-hq');\r\n  if(!root) return;\r\n\r\n  \/\/ Tabs\r\n  const tabs  = root.querySelectorAll('.fly-hq__tab');\r\n  const panes = root.querySelectorAll('.fly-hq__pane');\r\n\r\n  function setTab(name){\r\n    tabs.forEach(t=>{\r\n      const active = t.dataset.tab === name;\r\n      t.classList.toggle('is-active', active);\r\n      t.setAttribute('aria-selected', active ? 'true' : 'false');\r\n    });\r\n    panes.forEach(p=>{\r\n      p.classList.toggle('is-active', p.dataset.pane === name);\r\n    });\r\n    \/\/ close accordions when switching\r\n    root.querySelectorAll('.fly-hq__q').forEach(b=>b.setAttribute('aria-expanded','false'));\r\n  }\r\n\r\n  tabs.forEach(t=>t.addEventListener('click', ()=> setTab(t.dataset.tab)));\r\n\r\n  \/\/ Accordion: one open at a time (per active tab)\r\n  root.querySelectorAll('.fly-hq__q').forEach(btn=>{\r\n    btn.addEventListener('click', ()=>{\r\n      const pane = btn.closest('.fly-hq__pane');\r\n      const all  = pane.querySelectorAll('.fly-hq__q');\r\n      const isOpen = btn.getAttribute('aria-expanded') === 'true';\r\n      all.forEach(b=>b.setAttribute('aria-expanded','false'));\r\n      btn.setAttribute('aria-expanded', isOpen ? 'false' : 'true');\r\n    });\r\n  });\r\n})();\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need assistance? We\u2019re here to help! Browse our categories, find quick answers, or connect with us via live chat. We\u2019re here to make your experience smooth. Getting Started Help Activating Managing Account Troubleshooting Using &amp; Managing eSIMs What is an eSIM, and how does it work? \u2304 An eSIM is a digital SIM that allows [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-217","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/pages\/217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/comments?post=217"}],"version-history":[{"count":52,"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/pages\/217\/revisions"}],"predecessor-version":[{"id":1515,"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/pages\/217\/revisions\/1515"}],"wp:attachment":[{"href":"https:\/\/flydataapp.com\/es\/wp-json\/wp\/v2\/media?parent=217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}