Terms of Use
Dernière mise à jour : 11/12/2024
These Terms and Conditions (the “Terms”) govern the use of all services (the “Services”) provided by FlyData Network Ltd (the “Company”), through its website and/or mobile application (the "Plate-forme"), in connection with the resale and provision of prepaid eSIM data services.
By accessing or using the Platform, the user (the “User”) agrees to be legally bound by these Terms, which constitute a binding agreement between the User and the Company (the “Agreement”). If the User does not agree to these Terms, they must refrain from using the Platform.
These Terms apply to all Users, visitors, and any individuals who access or use the Platform.
2.1 eSIM SERVICES
FlyData provides prepaid eSIM data plans that allow Users to access mobile internet services in supported countries and regions. Users can browse, purchase, and manage eSIM plans directly through the FlyData Platform.
Payments are securely processed via third-party payment providers, including but not limited to Stripe, Apple Pay, and Google Pay.
2.2 ACCOUNT REGISTRATION & SECURITY
To use certain features of the Platform, Users must create an account and provide accurate and complete information, including name, email address, billing details, and contact information.
By using the Platform, the User confirms that they are:
The User is responsible for maintaining the confidentiality of their account credentials and for all activities carried out under their account. FlyData shall not be liable for any loss resulting from unauthorized access to the User’s account.
FlyData reserves the right to suspend, restrict, or terminate any account at its sole discretion.
2.3 PLATFORM DISCLAIMER
The Platform and Services are provided on an “as-is” and “as-available” basis. FlyData does not guarantee uninterrupted, error-free, or secure access to the Platform.
FlyData disclaims all warranties, whether express or implied, including but not limited to:
The User acknowledges that use of the Platform is at their own risk. FlyData is not responsible for losses arising from service interruptions, network limitations, or third-party failures.
For support inquiries, Users may contact: support@flydataapp.com
2.4 USER OBLIGATIONS
Users agree not to:
FlyData reserves the right to suspend or terminate access for violations of these Terms.
2.5 DEVICE COMPATIBILITY
It is the User’s responsibility to ensure that their device:
Compatibility varies by device model, country, and carrier. FlyData is not responsible for incompatibility issues.
2.6 PLAN ACTIVATION & EXPIRY
Purchased eSIM plans must be activated within six (6) months of purchase unless otherwise stated. Plans not activated within this period will expire and become unusable.
Expired plans are non-refundable.
2.7 CREDITS & PROMOTIONS
Credits, including referral rewards or promotional balances:
Unused or expired credits cannot be reinstated.
The service contract begins upon successful purchase of an eSIM plan. The contract ends when:
FlyData reserves the right to discontinue services or terminate the Agreement with reasonable notice.
4.1 PAYMENT METHODS
Payments are accepted via:
All transactions are securely processed by third-party payment providers.
4.2 FEES & TAXES
Prices displayed include applicable taxes unless stated otherwise. Users may not withhold or offset payments unless required by law.
Purchased eSIMs are delivered digitally and made available in the User’s FlyData account immediately after payment confirmation. Installation instructions are provided via email and within the Platform.
6.1 Refund Eligibility
Refund requests must be submitted within 30 days of purchase and before significant usage of the eSIM.
No refunds will be granted for:
6.2 EXCEPTIONS
Refunds or replacements may be offered in cases of:
All requests are reviewed on a case-by-case basis.
FlyData reserves the right to refuse refunds in cases of fraud, abuse, or violation of these Terms.
eSIM plans cannot be modified, upgraded, or customized after purchase unless explicitly stated.
The User agrees to indemnify and hold FlyData harmless from any claims, damages, or losses arising from misuse of the Platform or breach of these Terms.
FlyData may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.
11.1 ELIGIBILITY
Promotions may be limited based on user location, purchase history, or other criteria determined by FlyData.
11.2 NON-TRANSFERABLE
Promotional discounts and plans are non-transferable and non-refundable unless required by law.
11.3 ABUSE PREVENTION
FlyData reserves the right to cancel promotions, suspend accounts, or revoke benefits in cases of abuse or fraudulent activity.
For questions regarding these Terms, please contact:
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